Refund Policy
Last updated: February 2026
Pro Monthly Plan
15 Days
$12.99/month - Full refund period
Pro Yearly Plan
30 Days
$99.99/year - Full refund period
1. General Refund Conditions
QRminds puts your satisfaction first. If you are not satisfied with our service, you can request a full refund under the following conditions:
- Monthly Plan (Pro Monthly): Full refund within 15 days from the start of subscription
- Yearly Plan (Pro Yearly): Full refund within 30 days from the start of subscription
- Refunds are not applicable for Free plan users
2. How to Request a Refund?
Send an email to info@qrminds.com with the subject "Refund Request"
Provide the email address associated with your account and the reason for your refund
Your request will be reviewed within 1-2 business days
Approved refunds will be reflected back to your payment method within 5-10 business days
3. After the Refund
Once your refund is approved:
- Your account will automatically be downgraded to the Free plan
- Your created QR codes will not be deleted, but Pro features will be disabled
- Your dynamic QR codes will be converted to static
- Access to your analytics data will be restricted
4. Exceptions
Refunds will not be issued in the following cases:
- The refund period (15/30 days) has expired
- Accounts closed due to violation of terms of service
- Accounts where fraud or misuse has been detected
- If a refund has already been issued for the same account (repeated refund requests)
5. Subscription Cancellation
You can cancel your subscription at any time from Dashboard > Settings. Upon cancellation:
- You will continue to use Pro features until the end of the current billing period
- At the end of the period, your account will automatically be downgraded to the Free plan
- Cancellation is reversible - you can resubscribe before the period ends
6. Contact
For refund requests and inquiries:
E-posta: info@qrminds.com